It will be our earnest attempt to respond to your Online query AND/OR Online Consultation Request within the stipulated time frame of three Working days. But in case you do NOT receive ANY communication (auto generated email is not considered a form of communication) from the Clinic, then you are eligible for a Refund OR Cancel the Request, whichever is applicable.

Refunds will NOT be automatically done to your account, You will have to request for a Refund using our Contact Page (Choose Reason – Refund/Cancellation while filling the Form) and the Refund shall be processed within 7 working days as it involves bank transactions.

Refund will be after deducting bank charges if any.